# Create New Relic Incidents

Learn how to automatically create New Relic incidents when dbt™ runs fail in Bolt. This integration helps data teams track and respond to pipeline failures efficiently by connecting Bolt's pipeline monitoring with New Relic's incident management system.

### What You'll Get

When a run fails, Bolt automatically creates a New Relic incident containing:

* Issue title with schedule name
* Description including:
  * Link to Paradime run logs
  * Run details:
    * Run ID
    * Start and end time
    * Commands executed
    * Branch information

<figure><img src="https://2337193041-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHET0AD04uHMgdeLAjptq%2Fuploads%2FlP3GZjcJileiddapkjFn%2Fimage.png?alt=media&#x26;token=15c16aca-841f-4ce7-b04c-2176f0659f95" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}

#### Key Benefits for Data Teams

* Automatic New Relic incident creation when dbt™ pipelines fail
* Real-time pipeline monitoring and incident tracking
* Streamlined workflow between dbt™ runs and New Relic
* Faster response time to pipeline failures
  {% endhint %}

{% hint style="warning" %}

#### Prerequisites for New Relic Integration

* Existing [Bolt schedule](https://app.paradime.io/bolt)
* Admin access to New Relic
* Access to New Relic [Account ID](https://docs.newrelic.com/docs/accounts/accounts-billing/account-structure/account-id/) and [API Key](https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/)
  {% endhint %}

***

### Setup Guide

Set up New Relic incident creation for failed runs. Follow the steps below, and watch our [interactive tutorial](#step-3-test-the-integration).

#### Step 1: Gather Your New Relic Credentials

1. **Get Your Account ID**:
   * Visit <https://docs.newrelic.com/docs/accounts/accounts-billing/account-structure/account-id/>
   * Follow instructions to locate your Account ID
2. **Generate API Key**:
   * Visit <https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/>
   * Create a new API key
   * Save this key securely

<figure><img src="https://2337193041-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHET0AD04uHMgdeLAjptq%2Fuploads%2FCjlnmphK574jwVOF1PLY%2Fimage.png?alt=media&#x26;token=5baa5a49-ca80-41b7-a0f2-f44f2becdca5" alt=""><figcaption></figcaption></figure>

### Step 2: Configure the Webhook

1. From the [Bolt](https://app.paradime.io/bolt) home screen, go to [Templates](https://app.paradime.io/bolt/templates)&#x20;
2. Click **Ticketing** and use "Create New Relic Incident"
3. Enter your New Relic Credentials:
   * Account ID
   * API Key
4. Click "Connect"

<figure><img src="https://2337193041-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHET0AD04uHMgdeLAjptq%2Fuploads%2F4wNLsBbBSahrB33KiDim%2Fimage.png?alt=media&#x26;token=c1b5dab5-48af-409e-a0d5-4c2c30d7f3f3" alt=""><figcaption></figcaption></figure>

#### Step 3: Test the Integration

1. [Run a Bolt schedule manually](https://docs.paradime.io/app-help/documentation/managing-schedules/schedule-configurations#trigger-a-run-manually) (the webhook only triggers on failed runs)
2. After the run fails, check your New Relic dashboard for the new incident
3. Verify the incident contains run failure details

{% @arcade/embed flowId="1wliPq7dW73hEcSBu8YZ" url="<https://app.arcade.software/share/1wliPq7dW73hEcSBu8YZ>" %}


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