Trigger Datadog Incidents

Datadog Integration

Connect Datadog to Paradime to automatically create incidents when Bolt runs fail, with centralized incident management and monitoring workflows.

Need to connect Datadog first? Follow our Datadog integration setup guide to authenticate and connect your account.

Configure Datadog Trigger

Step 1: Add Datadog Destination

1. Navigate to the Triggers integration section

2. Click Add Integration

3. Select Datadog from the dropdown

Step 2: Set Incident Parameters

Configure the following fields to customize incidents created in Datadog:

Field	Description	Options
Severity	Priority level for the incident	Critical, High, Medium, Low, or custom severity levels
Customer Impacted	Whether the incident impacts customers	Checkbox: Check if customer-facing
State	Initial state of the incident	Active, Stable, Resolved
Commander	User responsible for managing the incident	Select from your Datadog users
Notification Handles	Additional users to notify	Select specific users from your Datadog account

Step 3: Confirm Configuration

1. Review your incident parameters

2. Click Confirm to save the trigger

3. The Datadog trigger is now active for this schedule

What Gets Created

When a Bolt run fails, Datadog will automatically create an incident containing:

• Incident title with schedule name and workspace

• Incident details including:

  • Direct link to Paradime run logs

  • Run ID with direct link

  • Execution timestamps

  • Commands executed

  • Branch information

  • AI Summary of the command logs

• Configured severity, state, and customer impact flag

• Assigned commander and notification recipients

Testing Your Configuration

1. Manually run a schedule that will fail

2. Check your Datadog dashboard for the new incident

3. Verify the incident contains the correct parameters and run details

4. Confirm the appropriate users were notified

Key Benefits

• Centralized incident management - Track all pipeline failures alongside infrastructure incidents

• Accelerate debugging - Jump directly from Datadog alerts to Paradime run logs

• Improve MTTR - Leverage Datadog's incident workflow for faster resolution

• Enable cross-team visibility - Share pipeline health with platform and DevOps teams