# Support

Need help? The Paradime team is here for you. There are two ways to get in touch.

### In-App Support

You can also get help without ever leaving Paradime.

#### 1. Open the Support Panel

Click the **question mark icon (?)** in the top-right corner of the app navigation bar. This will open the support panel, giving you quick access to helpful documentation and resources.

#### 2. Chat with the Team

Inside the support panel, click the **"Ask Fabio"** button to start a live in-app support chat.

<div data-with-frame="true"><figure><img src="/files/KDpSWgEZMzzaOLVOkqMy" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
**Who is Fabio?** Fabio is one of Paradime's co-founders. When you click **Ask Fabio**, you'll be connected directly with him or another member of the Paradime team — real people who will jump in to help you out.
{% endhint %}

### Reach out via Email

You can reach the Paradime support team directly at [support.paradime.io](https://support.paradime.io/).

> The Paradime team aims to respond as quickly as possible. Don't hesitate to reach out!


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.paradime.io/app-help/get-help/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.