Create New Relic Incidents

Learn how to automatically create New Relic incidents when dbt™ runs fail in Bolt. This integration helps data teams track and respond to pipeline failures efficiently by connecting Bolt’s pipeline monitoring with New Relic’s incident management system.

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What You’ll Get

When a run fails, Bolt automatically creates a New Relic incident containing:

• Issue title with schedule name
• Description including:
  • Link to Paradime run logs
  • Run details:
    • Run ID
    • Start and end time
    • Commands executed
    • Branch information

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Setup Guide

Set up New Relic incident creation for failed runs. Follow the steps below, and watch our interactive tutorial.

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Step 1: Gather Your New Relic Credentials

1. Get Your Account ID:
   • Visit https://docs.newrelic.com/docs/accounts/accounts-billing/account-structure/account-id/
   • Follow instructions to locate your Account ID
2. Generate API Key:
   • Visit https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/
   • Create a new API key
   • Save this key securely

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Step 2: Configure the Webhook

1. From the Bolt home screen, go to Templates
2. Click Ticketing and use “Create New Relic Incident”
3. Enter your New Relic Credentials:
   • Account ID
   • API Key
4. Click “Connect”

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Step 3: Test the Integration

1. Run a Bolt schedule manually (the webhook only triggers on failed runs)
2. After the run fails, check your New Relic dashboard for the new incident
3. Verify the incident contains run failure details