Integration errors

Use this page for errors tied to external integrations and their credentials.

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PARA-1001: Tableau sign-in error

The Tableau personal access token used for the integration is no longer valid. That stops Tableau asset updates in Lineage and Catalog. This usually happens when:

• The person who connected Tableau no longer has access.
• The token expired.

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PARA-1009: Couldn’t connect to Hightouch

Paradime could not connect to the Hightouch API. Common causes include:

• The Hightouch API is unavailable.
• The stored credentials are invalid.

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PARA-1010: Couldn’t connect to Looker API or LookML repo

Paradime could not connect to the Looker API or the LookML repository. Common causes include:

• The Looker API is unavailable.
• The stored API credentials are no longer valid.
• The SSH connection for the LookML repo is broken.

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PARA-1011: Couldn’t connect to Fivetran

Paradime could not connect to the Fivetran API. Common causes include:

• The Fivetran API is unavailable.
• The API key or secret changed.

Fivetran supports only one API key and secret pair. If someone rotates them in Fivetran, the integration starts failing.

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PARA-1012: Couldn’t fetch Tableau data

Paradime could not fetch data from the Tableau API. Common causes include:

• Tableau is backfilling its metadata store.
• The stored credentials are no longer valid.

Backfills can take one to two days. During that window, extraction can fail.