Skip to main content

PagerDuty Integration

Connect PagerDuty to Paradime to automatically create incidents when Bolt runs fail, with on-call escalation and automated alerting workflows.
Need to connect PagerDuty first? Follow our PagerDuty integration setup guide to authenticate and connect your account.

Configure PagerDuty Trigger

Step 1: Add PagerDuty Destination

  1. Navigate to the Triggers integration section
  2. Click Add Integration
  3. Select PagerDuty from the dropdown

Step 2: Set Incident Parameters

Configure the following fields to customize incidents created in PagerDuty:

Step 3: Confirm Configuration

  1. Review your incident parameters
  2. Click Confirm to save the trigger
  3. The PagerDuty trigger is now active for this schedule

What Gets Created

When a Bolt run fails, PagerDuty will automatically create an incident containing:
  • Incident title with schedule and workspace details
  • Incident description including:
    • Direct link to Paradime run logs
    • Run ID and execution details
    • Start and end timestamps
    • Commands executed
    • Branch information
    • AI Summary of the command logs
  • Configured urgency, priority, and incident type
  • Automatic assignment based on escalation policy

Testing Your Configuration

  1. Manually run a schedule that will fail
  2. Check your PagerDuty dashboard for the new incident
  3. Verify the incident contains the correct parameters and run details
  4. Confirm the appropriate users were notified based on your escalation policy

Key Benefits

  • On-call escalation - Automatically page the right team members when critical pipelines fail
  • Urgency-based routing - High urgency incidents trigger immediate notifications
  • Centralized alerting - Manage data pipeline incidents alongside infrastructure alerts
  • Mobile notifications - Receive alerts on mobile devices for rapid response